Impartiality Policy

SE Certification International Sdn. Bhd. (SEC) is committed to upholding the highest level of integrity, objectivity, impartiality, and independence in all its certification activities. We are committed to ensuring compliance with the requirements of accreditation International Standard, regulatory authorities, and other relevant guidelines.

• Decision-making based on objective evidence, free from external influences.
• Services accessible to all users, ensuring fairness, neutrality, and balance.
• No involvement in client system design, implementation, or maintenance for two years prior to certification.
• Continuous risk assessment to identify and mitigate conflicts of interest.
• Transparent procedures supporting impartiality and integrity.
• Adequate insurance coverage to mitigate risks associated with impartiality.
• Disclose any situations that may pose conflicts, including personal changes affecting impartiality.
• Welcoming feedback for continual improvement.
• No direct affiliation with management system consultancy organizations.
• Ongoing review and adherence to ISO standards.

This policy is achieved through the following procedures:
• Annual audits to assess policy adherence.
• Regular review and update of operating procedures.
• Monitoring feedback for improvements.

This policy will be communicated to all personnel, stakeholders, and interested parties associated with SEC. It will undergo periodic reviews and updates to ensure its effectiveness and relevance in maintaining the highest standards of impartiality and integrity in our certification services.